Privacy Policy
How Apollo Wholesale Club handles account, payment, order, AI chat and newsletter information, and how to contact us about your privacy rights.
Last updated: October 21, 2026
Apollo Wholesale Club is operated by Apollo Defense Systems in the United States. This policy explains how we handle personal information through apollowholesaleclub.com, our customer accounts, shopping tools and communications. Contact support@apollowholesaleclub.com with privacy questions or requests.
Information we collect
We collect information you provide, information generated when you use our services, and limited information returned by service providers.
- Account and membership information: name, email address, phone number, authentication identifiers, saved contact details, membership plan, billing status and preferences.
- Shopping and fulfillment information: cart and order contents, billing and delivery addresses, selected receiving FFL, transaction references, payment status, returns, tracking and support records.
- Communications and submissions: contact-form messages, newsletter subscriptions, AI chat messages, saved conversations, uploaded content and giveaway participation information.
- Technical information: IP address, browser and device information, request and security logs, referral information and shopping activity measured by enabled site analytics.
Payments and authentication
Authorize.Net processes card payments and recurring membership billing. Depending on the payment flow, payment credentials are transmitted for processing, and we receive transaction references, payment-profile identifiers and limited billing information. Full card numbers and card security codes are not part of your saved Apollo customer profile.
Clerk provides customer authentication. It processes sign-in credentials and security information; Apollo receives the account and session information needed to recognize you and manage access. Do not send passwords, full payment-card details or identity documents through ordinary email, contact forms or AI chat.
How we use information
We use information to operate the store and fulfill our relationship with you.
- Create and secure accounts; administer memberships, recurring billing and customer preferences.
- Process orders, coordinate distributor fulfillment and licensed transfers, arrange delivery, and handle returns, refunds and customer support.
- Provide shopping tools and AI responses; administer giveaways under their posted rules.
- Send service messages about accounts, payments, memberships, orders, security and other requested support.
- Send marketing updates when you subscribe or otherwise request them; measure site performance and improve the shopping experience.
- Detect fraud, enforce our terms, resolve disputes and meet applicable tax, firearms-recordkeeping and other legal obligations.
Service providers and other recipients
We disclose information reasonably needed for the following services. A provider may also process information under its own terms and privacy notice.
- Replit: website hosting, database and file infrastructure, AI integration routing, and site analytics when enabled.
- Clerk: account registration, sign-in, session security and authentication-related communications.
- Authorize.Net: payment processing, payment profiles, recurring billing and fraud-related transaction processing.
- Google/Gmail: delivery and handling of customer-support and operational email communications.
- OpenAI, through the Replit AI integration: processing the messages and conversation context used by the Virtual Armorer.
- Printify and other fulfillment providers or distributors, when used for your order: information needed to prepare and fulfill the relevant items.
- Your receiving FFL and delivery carriers: contact, order and delivery information needed for licensed transfers, shipment and tracking.
Virtual Armorer and AI conversations
Your messages and relevant conversation context are sent to our AI service providers to generate a response. Signed-in conversations can be stored with your account so you can return to them; guest messages are still processed to answer your request. Technical logs and provider retention practices may apply even when a conversation is not saved to your account.
Avoid entering sensitive or unnecessary personal information. AI responses may be inaccurate and are not professional, legal, medical or safety advice. Removing a saved conversation does not necessarily remove records already retained for security, legal obligations or by a provider under its own retention rules.
Email signup and marketing choices
Email signup alone does not create a paid membership or authorize a charge. Use the unsubscribe link in marketing email or contact support@apollowholesaleclub.com to stop marketing messages. Membership and order-service messages may continue when needed to administer your account, payment or purchase.
We keep enough suppression information to honor unsubscribe requests. Unsubscribing from marketing does not cancel a paid membership; use your account's membership settings to cancel recurring billing.
Other disclosures and advertising
We do not sell personal information for money, and we do not use the site's shopping-event tracker to send personal customer information for cross-context behavioral advertising. The service-provider and fulfillment disclosures described above still occur.
Information may be disclosed when reasonably necessary to comply with law or valid legal process, protect rights and safety, investigate fraud, or complete a business transfer. If ownership changes, personal information remains subject to applicable privacy protections and any required notice.
Retention and security
We retain information for the purposes described here, considering the account relationship, order and support needs, security, disputes and applicable legal requirements. Tax, payment, fraud-prevention and regulated firearms records may need to be retained after an account closes. We do not promise that every record can be deleted on request or after a single fixed period.
We use reasonable technical and organizational safeguards, including secure connections and access controls. No service is completely secure. We will provide any legally required notice of a qualifying security incident. Backup copies and legally required records may persist after information is removed from active use.
Privacy requests and state rights
Depending on where you live and which laws apply, you may have rights to access, obtain a copy of, correct or delete personal information; opt out of certain processing; use an authorized agent; or appeal a decision. Send requests to support@apollowholesaleclub.com. State the request and the email associated with your account. Do not include payment-card details or sensitive documents in the initial email.
We may verify your identity and authority before responding. Rights are subject to applicable legal exceptions, including required transaction and regulated records. If an appeal right applies, email support@apollowholesaleclub.com with "Privacy appeal" and the prior request reference. We will handle requests within the periods required by applicable law and will not unlawfully discriminate for exercising a protected right.
Account settings let you manage available profile fields; contact us for privacy or account-deletion requests that cannot be completed there. Closing an account is not a substitute for checking the status of an active subscription, order or outstanding legal obligation.
Age restrictions and international visitors
The store is intended for adults age 18 and older in the United States; some purchases and transfers require age 21 or a higher legal age. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information so we can review and take appropriate action.
Our services are operated for the U.S. market. Service providers may process information in the United States or other locations where they operate. Access from another country does not create an offer to ship regulated products there or remove any privacy rights that apply to you.
Updates and contact
We will post revisions here and update the revision date. We will provide additional notice or obtain consent when applicable law requires it. Contact Apollo Defense Systems, the operator of Apollo Wholesale Club, at support@apollowholesaleclub.com about this policy or your information.
Ages 18 and older. Applicable product, shipping, and transfer restrictions apply.